Privacy Policy for Wildshade
Welcome to Wildshade! This Privacy Policy explains how we collect, use, and protect information when you use our website and in-game services.
By using the Wildshade website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Wildshade collects only minimal information necessary to provide and support your use of our services. This includes:
- Your Minecraft username
- Purchase details, such as:
- The item or rank purchased (e.g., Gems, Crate Keys, Ranks)
- Date and time of the transaction
- Payment method used (e.g., PayPal or Stripe)
We do not collect or store sensitive personal information such as your full name, address, email, or payment card details. All payments are securely processed by third-party providers: PayPal and Stripe.
2. Use of Information
The information we collect is used solely to:
- Deliver digital goods (e.g., Gems, Ranks, Crate Keys) to your Minecraft account
- Maintain accurate transaction records for customer support and administrative purposes
- Enforce our Terms of Service and prevent fraud or abuse
We do not share, sell, or rent your information to any third parties.
3. Payment Processing
All transactions on our website are securely handled through:
- PayPal – for one-time purchases such as Gems or Ranks
- Stripe – for subscriptions and other rank-related purchases
Please refer to PayPal's Privacy Policy and Stripe's Privacy Policy for more information on how they handle your data.
We do not store or have access to your payment card numbers or PayPal login credentials.
4. Refund Policy
All purchases made through the Wildshade store are final and non-refundable.
By completing a purchase, you acknowledge that you are receiving virtual items that have no monetary value outside the game and agree to waive any right to a refund, including under PayPal or Stripe's dispute policies.
5. Cookies & Tracking
Wildshade's website may use basic cookies to enhance user experience and manage session data. These cookies do not track personal information and are not used for advertising purposes.
6. Security
We take reasonable steps to protect the limited data we collect from unauthorized access, alteration, or disclosure. However, no system can be 100% secure, and by using our service, you acknowledge this risk.
7. Children's Privacy
Wildshade is intended for users aged 13 and older. If you are under 13, you must have permission from a parent or legal guardian to use our services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us via our support Discord or through the contact form on our website.
Last Updated: September 9, 2025